Returns
Thirty days,
no debate
If the mat is not right for your desk, send it back within 30 days of delivery for a full refund. Unused, in its original condition.
How it works
Three steps, one email.
01 / WRITE
Email the studio
Send a note to hello@difavo.com with your order number. No form, no ticket queue, no explanation required.
02 / SEND
Roll it back up
Return the mat rolled, in its original condition. We will confirm where to send it and what to include.
03 / REFUND
Money back
Once the mat arrives and is checked, the refund goes back to your original payment method.
The fine print
Written plainly.
A returns policy should be readable in under a minute. Here is ours, in full.
Free shipping in Canada
Tracked on every order, no minimum.
30 day returns
Unused mats, original condition, full refund.
Ships rolled, arrives flat
Protected in transit, settled within minutes.
Designed in-house
Our own work, never licensed, made in Canada.
Low risk by design
Try it on your desk
The only real test is the one on your own desk, with your own keyboard. Thirty days is enough to know.
Free shipping in Canada · 30 day returns · Ships rolled, arrives flat